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FAQs

Is WondaWin licensed?
Yes, WondaWin is reliable online casino site and fully licensed in the Philippines under First Cagayan Leisure and Resort Corporation (FCLRC), Asia's first gaming jurisdiction.

What is the supported currencies?
Accept all the transactions in Malaysian Ringgit (MYR).

Is my personal information secure?
WondaWin assures that your personal information will not be disclosed, sold or shared to any third parties. All your personal information is kept secured and confidential under an SSL encryption at all times.

Forget Username or Password?

  1. Go to home page, click "Login".
  2. At the bottom of Login page, click on "Forgot Password".
  3. Enter your mobile number and verification code, click "Submit".
  4. Your password will be reset and sent to your mobile phone.

How to register an account?

  1. Go to home page, click "Sign Up" and fill in your personal details accordingly.
  2. Click "Next", and select one register method to activate your account!
  3. If you select SMS tac, please enter the 4-digit SMS activation code that was sent to your registered mobile number. Make sure that your mobile is switched on and your number is correct and valid.
  4. Click "Next" and you have successfully registered at WondaWin!
  5. Have fun and good luck playing your favourite games!

How to make a deposit?

  1. Login to your WondaWin account, at your dashboard, click on "Deposit".
  2. We have a list of major banks and payment options for you to deposit. Select your preferred banking/payment option.
  3. Once you have completed all the steps, submit the request and you may also notify our customer support representatives via Live Chat.
  4. The deposit amount will be credited to your account ASAP once all the details are being verified.

What is the minimum deposit amount?
The minimum amount required for each deposit transaction is MYR10.

How long does it take for my deposit to approve?
Usually less than 5 minutes, if all details are correctly submitted.

How do I make a withdrawal?

  1. Login to your WondaWin account, at your dashboard, click on "Transfer".
  2. If you wish to withdraw your funds, you will need to transfer the credits from your products game suite to "Main Wallet".
  3. After the Transfer completed, click on "Withdrawal".
  4. Fill up the withdrawal form request, submit and wait for approval. In most cases, your money will be in your bank account within 5 to 15 minutes.

What is the minimum withdrawal amount?
The minimum withdrawal amount is MYR 30 per transaction.

What is the maximum amount I can withdraw in a day?
The maximum withdrawal amount is MYR 30,000 per day in 1 transaction

How do I make a transfer?

  1. Go to the "Transfer" page after you have login.
  2. Then you will see Main Wallet and other products game suite. In order to play your desired games, you will have to transfer funds from your "Main Wallet" to selected product game suite.
  3. Fill up the transfer form request and click "Submit". After that, a prompt message will appear to inform that your transfer request is completed and successful.

Why should I play with WondaWin instead of other similar sites?
WondaWin differentiates itself by attaining exclusive partnership with all its partners, therefore we are able to offer the best value and top quality casino products available in the market to all our players. Become VIP and receive plenty of exclusive, upgraded, customized rewards and benefits

For any further assistance, kindly contact our friendly customer service team. They are available 24/7 to answer all your needs and enquiries.

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